An update to our service - Coronavirus
The Pickaquoy Centre closed to the public, in line with all Orkney Islands Council sport and leisure facilities, on Friday 20 March, and will remain closed until government guidance allows us to reopen.
Currently our telephone line is being used by the Orkney Coronavirus Community Support Hub so we can not be reached by phone. Below is a list of customer FAQ's. If your query is not answered below, you can email us and we will respond as soon as possible.
Refunds & Cancellations
If you had a ticket booked for the cinema or an event, you will be issued with a full refund. We are currently operating with a reduced number of staff, so refunds are taking longer than normal to process. Please email us if you have any concerns.
Orkney Caravan Park closed for 2020 season
Due to the ongoing financial and safety challenges presented by COVID-19, we regret to inform our valued customers that we have taken the difficult decision that our site will remain closed for the remainder of this season. We are working through all refunds and cancellations, however, as we are currently operating with a reduced number of staff, refunds may take slightly longer than normal to process. We hope to welcome you back next season.
Please note, our phone line is currently being used by the Orkney Coronavirus Community Support Hub so we are not contactable by phone. If you do have a query, please email email@example.com and someone will get back to you as soon as possible.
ActiveLife & ActiveIslands
All ActiveLife and ActiveIslands memberships will be frozen from Wednesday 1 April, and will remain frozen until the centre reopens.
Staying Connected - Live-Streamed Workouts & More
We are offering live-streamed workouts each week on our Facebook page.
- Mondays @ 1300
- Wednesdays @ 1300
20 - 30 minute mixed routine
- Thursdays @ 0800 (Bi-weekly starting 18 June)
- Fridays @ 1300
You can catch up with all workouts on our YouTube channel, subscribe to our channel for quick and convenient access to the videos.
'At Home' Blogs To Help You Cope During Lockdown
- We've been releasing blogs to help us all cope better during lockdown. These include ways to stay active, how to focus on nutrition and a new way of experiencing the cinema at home. You can read them all in the News section of our website.
Picky Lockdown Challenge